Welcome to FLBPDONLIPS. These Terms & Conditions (“Terms”) explain the rules that apply when you visit, browse, or make a purchase from flbpdonlips.store, referred to in these Terms as the “Site.”
By accessing or using the Site, placing an order, creating an account, or contacting us through the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
1. Company Information
The Site is operated by FLBPDONLIPS.
Website: flbpdonlips.store
Email: service@flbpdonlips.store
Phone: +86 139 0274 7254
Business Hours: Monday–Friday, 9:00 AM–6:00 PM CST / China Standard Time
Business Address: Room 20-21, 20th Floor, Unit 5, Building 2, Tianyue Garden, Huandong 1st Road, Tuncheng Town, Tunchang County, Hainan Province, China
2. Use of Our Website
You may use our Site only for lawful purposes and in accordance with these Terms.
You agree not to use the Site:
- For any unlawful, fraudulent, misleading, or unauthorized purpose.
- To interfere with the security, operation, or availability of the Site.
- To upload or transmit viruses, malware, harmful code, or disruptive files.
- To collect or misuse other users’ personal information.
- To copy, scrape, reproduce, or resell any part of the Site without our written permission.
- To place orders using false, incomplete, or misleading information.
- To engage in activity that may harm FLBPDONLIPS, our customers, our service providers, or the Site.
We may restrict, suspend, or terminate access to the Site if we reasonably believe that a user has violated these Terms or used the Site in a harmful or improper way.
3. Other Policies That Apply
Your use of the Site and any purchase made through the Site may also be governed by other policies, including:
- Privacy Policy
- Shipping Policy
- Return & Refund Policy
- Payment Policy
- Any product-specific notices shown on the product page or checkout page
These policies are part of the information customers should review before placing an order. If there is a conflict between these Terms and a specific policy, the policy that directly applies to the issue may control to the extent necessary.
4. Website Availability
We try to keep the Site available and functioning properly, but we do not guarantee that the Site will always be uninterrupted, error-free, secure, or available at all times.
We may update, suspend, restrict, or discontinue all or part of the Site for business, technical, maintenance, security, or operational reasons. Where reasonably possible, we may provide notice of major changes, but we are not obligated to do so for every update or temporary interruption.
The Site is intended for customers in the United States. Access from other countries or regions may be possible, but we do not represent that the Site, products, or content are appropriate or available outside the United States.
5. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, website features, policies, legal requirements, or customer service procedures.
When we update these Terms, we will revise the effective date at the top of this page. Continued use of the Site after updated Terms are posted means you accept the revised Terms.
You should review these Terms periodically to ensure that you understand the rules that apply when using the Site.
6. Account Information
If you create an account on our Site, you are responsible for keeping your account login information confidential.
You agree to provide accurate, current, and complete information when creating an account or placing an order. You also agree to update your information when necessary so we can process orders, contact you, and provide customer service.
You are responsible for activity that occurs under your account, unless the activity is caused by our error or by circumstances that applicable law does not allow us to exclude.
If you believe your account has been accessed without permission, please contact us at service@flbpdonlips.store.
7. Orders and Acceptance
When you place an order on the Site, you are making an offer to purchase the selected product under these Terms and the policies shown on the Site.
We reserve the right to review, accept, decline, cancel, or limit an order where reasonably necessary. This may include situations where:
- Product information or pricing contains an error.
- The item becomes unavailable.
- Payment cannot be verified.
- Shipping information is incomplete or unsupported.
- The order appears fraudulent, abusive, or placed for unauthorized resale.
- The order violates these Terms or our store policies.
If we cancel an order after payment has been received, we will provide a refund according to the original payment method where applicable.
An order confirmation email means we have received your order request. It does not always mean the order has been fully accepted, processed, or shipped.
8. Product Information
We try to present product information, descriptions, images, shades, sizes, and other details as clearly as possible.
However, product colors may appear slightly different depending on screen settings, lighting, display resolution, photography conditions, and device differences. For lip makeup products, shade appearance may also vary based on natural lip color, skin tone, lighting, and application method.
Product descriptions and images are provided for general shopping reference. They should not be treated as medical, dermatological, or professional beauty advice.
We do not claim that any product will produce the same result for every customer.
9. Beauty Product and Hygiene Notice
FLBPDONLIPS products may include lip makeup or related beauty products. For hygiene and product safety reasons, customers should review product information carefully before purchase.
Once a lip makeup product has been opened, used, tested, applied, or unsealed, it may not be eligible for return unless the item arrived damaged, incorrect, or has a confirmed product issue, as explained in our Return & Refund Policy.
Customers should stop using a product and contact us if the item appears damaged, contaminated, incorrect, or unsuitable upon arrival.
10. Pricing, Taxes, and Currency
Our settlement currency is US dollars.
We may update product prices, promotions, discounts, or availability from time to time without prior notice. Price changes will not affect orders that have already been accepted unless there is an obvious pricing error.
Taxes, duties, or other charges may apply depending on the shipping destination, checkout settings, or applicable law. Any applicable charges shown at checkout should be reviewed before payment is submitted.
We do not guarantee that all prices, promotions, or product availability will remain the same at all times.
11. Payment
Customers must provide valid and accurate payment information when placing an order.
Payment must be successfully completed before an order can be processed. If payment is declined, incomplete, reversed, or flagged for review, the order may be delayed, cancelled, or placed on hold.
Payment processing may be handled by third-party payment service providers. We do not intentionally store complete payment card numbers or full payment account details on our own Site system.
Please review the Payment Policy or checkout page for the payment methods currently accepted by FLBPDONLIPS.
12. Shipping and Delivery
Shipping and delivery terms are explained in our Shipping Policy and any delivery information shown during checkout.
Customers are responsible for providing a complete and accurate shipping address. If an address is incomplete, incorrect, unsupported, or cannot be delivered to, the order may be delayed, returned, cancelled, or refunded according to our applicable policies.
Delivery times are estimates and may be affected by order processing, shipping carrier operations, address verification, customs or inspection procedures, weather, public holidays, or other circumstances outside our reasonable control.
If a package is delayed, missing, damaged, or cannot be delivered, please contact us at service@flbpdonlips.store with your order number and a clear description of the issue.
13. Returns, Refunds, and Order Issues
Returns, refunds, exchanges, damaged items, incorrect items, and missing item issues are handled according to our Return & Refund Policy.
Customers should contact us before sending back any item. Unauthorized returns may not be accepted.
For order issue review, we may ask customers to provide:
- Order number
- Email address used for the order
- Photos or videos of the item, packaging, shipping label, or issue
- A clear description of the problem
For lip makeup or other hygiene-sensitive products, opened or used items may be restricted from return unless the issue is related to damage, incorrect item, or confirmed product problem.
Refunds, where approved, will generally be issued to the original payment method unless otherwise required by the payment provider or applicable law.
14. Intellectual Property
All content on the Site, including text, images, graphics, logos, product page layouts, design elements, icons, photography, videos, and other materials, is owned by or licensed to FLBPDONLIPS or its content providers, unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, publish, scrape, download in bulk, or use Site content for commercial purposes without our prior written permission.
Third-party trademarks, logos, or service marks shown on the Site, if any, remain the property of their respective owners. Their appearance does not imply endorsement, partnership, or affiliation unless clearly stated.
15. User Content and Communications
If you submit reviews, photos, feedback, questions, messages, or other content to us, you confirm that the content is accurate to the best of your knowledge and does not violate the rights of any third party.
You agree not to submit content that is unlawful, abusive, defamatory, misleading, offensive, spam-related, or contains viruses or harmful code.
By submitting content to us, you allow us to use it as reasonably necessary to respond to your request, provide customer service, review order issues, improve our services, or operate the Site. We will handle personal information according to our Privacy Policy.
16. Third-Party Links and Services
The Site may contain links to third-party websites or services, including payment providers, shipping tracking tools, social media platforms, analytics services, or other external resources.
We do not control third-party websites or services and are not responsible for their content, security, policies, or practices.
Your use of third-party websites or services is subject to the terms and privacy policies of those third parties. Please review them before providing personal information or completing a transaction through any third-party service.
17. Prohibited Resale and Misuse
Products sold on the Site are intended for personal consumer use unless otherwise stated.
We may refuse, cancel, or limit orders that appear to be placed by unauthorized resellers, distributors, automated purchasing tools, bots, or users attempting to manipulate promotions, stock availability, or checkout systems.
You may not use our Site or products for unlawful resale, counterfeit activity, misleading advertising, or any activity that damages the reputation or operation of FLBPDONLIPS.
18. Disclaimer of Warranties
The Site and its content are provided on an “as available” basis. We make reasonable efforts to maintain accurate information, but we do not guarantee that the Site will always be error-free, uninterrupted, fully secure, or free from technical issues.
To the fullest extent permitted by applicable law, we disclaim warranties that are not expressly stated in these Terms or required by law.
Nothing in these Terms limits any rights that cannot be excluded under applicable consumer protection laws.
19. Limitation of Liability
To the fullest extent permitted by applicable law, FLBPDONLIPS will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, inability to use the Site, reliance on Site content, technical issues, third-party services, or unauthorized access outside our reasonable control.
This limitation does not exclude liability where exclusion is not permitted by applicable law, including liability for intentional misconduct, gross negligence, or other rights that cannot legally be limited.
20. Indemnification
You agree to indemnify and hold FLBPDONLIPS harmless from claims, losses, liabilities, damages, costs, and expenses arising from:
- Your misuse of the Site.
- Your violation of these Terms.
- Your violation of applicable laws or regulations.
- Your infringement of another person’s rights.
- False, inaccurate, or misleading information you provide to us.
This section applies to the extent permitted by applicable law.
21. Children’s Use of the Site
The Site is not intended for children under the age of 13.
If you are between 13 and the age of majority in your state or place of residence, you may use the Site only with the involvement and permission of a parent or legal guardian.
By using the Site, you confirm that you are legally permitted to use the Site under applicable law.
22. Privacy
Your use of the Site is also governed by our Privacy Policy. The Privacy Policy explains how we may collect, use, share, and protect personal information.
By using the Site, you acknowledge that personal information may be handled according to our Privacy Policy.
23. Governing Law and Disputes
These Terms are intended to be interpreted in a manner consistent with applicable laws governing online transactions with United States consumers.
Before starting a formal dispute, customers are encouraged to contact us at service@flbpdonlips.store so we can review the issue and try to resolve it directly.
Nothing in these Terms limits any mandatory consumer protection rights that apply to you based on your state of residence or applicable law.
24. Contact Information
If you have questions about these Terms & Conditions, please contact us:
FLBPDONLIPS
Website: flbpdonlips.store
Email: service@flbpdonlips.store
Phone: +86 139 0274 7254
Business Hours: Monday–Friday, 9:00 AM–6:00 PM CST / China Standard Time
Business Address: Room 20-21, 20th Floor, Unit 5, Building 2, Tianyue Garden, Huandong 1st Road, Tuncheng Town, Tunchang County, Hainan Province, China
When contacting us, please include your name, order number if applicable, email address used for the order, and a clear description of your question or issue.