Product Questions
What products does FLBPDONLIPS sell?
FLBPDONLIPS offers lip makeup products, including lipsticks, lip glosses, lip glazes, and related lip color products. Product availability may vary depending on our current collection.
How do I choose the right lip shade?
You can choose a shade based on your daily makeup style, outfit, and preferred finish. Soft pink, peach, and nude shades are suitable for natural everyday looks, while rose, red, brown, and wine-toned shades may be suitable for more defined makeup looks.
Please review the product photos, shade name, and product description before placing an order.
Will the color look exactly the same as the product photos?
Color may vary slightly due to lighting, screen settings, camera conditions, and individual lip tone. We recommend checking the product description and product images together before ordering.
Are the lip products suitable for everyday use?
Our lip products are designed for daily makeup use, casual outings, work, travel, and other common occasions. Please follow the product instructions and discontinue use if irritation occurs.
Do I need to reapply the lipstick or lip gloss?
Yes. Reapplication may be needed after eating, drinking, or extended wear. Wear time can vary depending on application thickness, lip condition, and daily activities.
Are the lip products transfer-proof or waterproof?
We do not describe our products as fully transfer-proof or waterproof. Some transfer or fading may occur during eating, drinking, or extended wear.
How should I store my lip products?
Please store lip products in a cool, dry place and avoid direct sunlight, high temperatures, or humid environments. Always close the cap tightly after use.
What should I do if irritation occurs?
For external use only. Avoid contact with eyes. If irritation, redness, or discomfort occurs, stop using the product and seek professional advice if needed. Keep the product out of reach of children.
Order Questions
Can I change or cancel my order after placing it?
If your order has not yet been processed or shipped, you may contact us as soon as possible at service@flbpdonlips.store. Once an order has been shipped, it may not be possible to cancel or change it.
What information should I provide when contacting customer service?
Please include your order number, the email address used for the order, and a clear description of your question or issue. This helps us review your request more efficiently.
Customer Support
How can I contact FLBPDONLIPS?
You can contact us using the information below:
Email: service@flbpdonlips.store
Phone: +86 139 0274 7254
Business Hours: Monday–Friday, 9:00 AM–6:00 PM China Standard Time
Address:
Room 20-21, 20th Floor, Unit 5, Building 2, Tianyue Garden, Huandong 1st Road, Tuncheng Town, Tunchang County, Hainan Province, China
When will customer service reply?
We aim to respond within 1–3 business days. Response times may vary during weekends, holidays, or periods of high inquiry volume.